Our goal is to maximize our guests' enjoyment by maintaining a fun, picturesque, quiet, safe and clean environment for all. We clearly post our policies here so you know what to expect and do not have unpleasant surprises.
- Early check in or late checkout subject to availability. Children under 4 are free, they do count toward the maximum number of people in a cabin. Extended stay cabins are cleaned weekly (upon request).
- 2 Dogs maximum permitted in selected cabins only. Dogs must be approved prior to arrival (no dogs over 25 Lbs/no aggressive dogs). $10/dog per night, contract required. Cats are not permitted due to allergic reactions.
- 2 Vehicles (including trailers) maximum per cabin. Additional vehicles shall park in overflow parking areas away from the cabins. You must notify us when reserving, if more than two vehicles or trailer(s) are coming. If you do not reserve additional parking space we may not be able to accommodate you. No operation of ATC/Quads/Dirt Bikes on resort property.
- No real wood is to be used in the interior wood stove. Only Duraflame logs are to be used for the wood stove. Real wood is available for the campfire area only unless campfire restrictions are in place. If real wood is burned in cabin stove, a minimum of $150 will be charged.
- $25 minimum clean up fee for any cabin that is excessively dirty.
- $40 minimum cleanup fee for dog feces, graffiti, cigarette butts, confetti, streamers, silly string, balloons, or other items improperly disposed of.
- $48 minimum lost/non-returned key charge. $40 per person/pet per night charge for unreported guests/pets.
- Smoking is permitted on front porch of cabins ONLY! (dispose of cigarette butts in ash can located at base of front porch stairs).
- $100 minimum cleaning fee for smoking in a non-smoking cabin or pet in an no pet cabin. IF YOU SMOKE IN THE CABIN THERE WILL BE A PENALTY.
- Our facilities are for registered guests only so that we can maintain the safety and security of our resort. Unapproved visitors shall be charged as unreported guests.
- No loud or outdoor music or noise permitted.
- No refund for early checkout.
- We legally reserve the right to refuse service to anyone. Rates/policies are subject to change without prior notification. Daily rate charge quoted includes a fee to cover the cost of paper goods, soaps, chemicals, materials and supplies.
RESERVATIONS: To ensure we do not overbook our cabins we charge your credit card a minimum of half of the reservation rate at the time the reservation is taken. Holidays and group events do not apply. Visa, MasterCard, Amex and Discover are accepted. Cashier's/traveler's check, money order or cash may be accepted with a valid credit card for security purposes. No checks are accepted at check in. Checks are accepted when reserving the cabin only if received at least two weeks prior to the stay as a 100% advance payment.
NOTE: ALL customers are required to provide a valid state-issued drivers license/identification card AND credit card upon checking. If you do not have a credit card, a $300 refundable Security and Cleanliness Deposit is required.
CANCELLATION POLICY: Reservations that are cancelled prior to cancellation period will receive a full-refund less a $25 cancellation charge. If cancellation occurs within the cancellation period, a $25 cancellation fee will be applicable and reservation deposit reimbursement will be subject to re-rental. If reservation is canceled within the non-cancelable period the reservation total is due and subject to re-rental. If we are able to resell the cabin we will refund the balance less a $25 cancellation fee. Also, if we are able to re-rent the cabin for only part of your scheduled reservation, only those nights are subject for refund. No refund for early checkout. Cancellation policies vary depending on the type of reservation (i.e. duration, holidays, large groups, etc.).
1-2 cabins reserved = 14-day cancellation period.
3-7 cabins reserved, (or groups reserved individually) = 30-day cancellation period.
8 or more cabins reserved = 90 day cancellation period
Reservations for 5 days or longer = 30-day cancellation period.
Holiday and special event periods = 30-day cancellation period.
(Holidays include Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas and New Years)
Travel-agency-reserved reservations can not be cancelled.
RESERVATION DEPOSITS: All reservations require a minimum of a 50% deposit at the time the reservation is made. This guarantees that the cabin is reserved for you. We will not overbook our cabins. The remaining balance will be paid upon arrival, except groups of 3-or-more cabins and/or, New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas reservations require 100% payment 30 days prior to arrival.
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